Privacy and cookie policy

Privacy policy

Why this Privacy Statement? Best Mannequins bv places great importance on protecting your privacy and personal data. We process your personal data only in accordance with the Regulation and other relevant applicable legal regulations such as the GDPR or GDPR.

With this Privacy Statement, Best Mannequins bv aims to inform every user of the website about any processing activities that Best Mannequins bv carries out with their personal data and about the rights of the user. This privacy statement applies to the use of our website and our marketing activities. Best Mannequins bv reserves the right to amend this Privacy Statement at any time. It is up to the user to consult this document regularly. Any substantial changes will always be clearly communicated to the user.

This version of the privacy statement is dated 21/10/2024.

Who processes the personal data? 

The website www.bestmannequins.be is an initiative of: BEST MANNEQUINS BV Splenterbeekstraat 2 8710 Wielsbeke VAT BE0876094397 Contact Telephone: +32 56 666400 Email: [email protected] Best Mannequins bv acts as the data controller and determines alone or in collaboration with others which personal data is collected via the website, as well as the purpose and means of processing this personal data. Best Mannequins bv uses processors who process personal data at the request or on behalf of the data controller. The processor is obliged to ensure the security and confidentiality of the personal data. The processor always acts in accordance with the instructions of the data controller. Processors are used for hosting purposes. Personal data is processed solely for internal use. Best Mannequins bv undertakes not to sell personal data to third parties for secondary or unrelated purposes as specified in this Privacy Statement, unless otherwise stated at the time of collection of the data.

On what legal basis are my data processed?

In accordance with the Regulation, we process personal data on the following legal grounds: 

  • Based on the performance of the contract as agreed with the user, the exercise of pre-contractual measures taken at their request, and purchases on the webshop; 
  • Based on compliance with legal or regulatory provisions, regarding the management of the contractual relationship, in particular billing; 
  • Based on our legitimate interest in sending information, newsletters, and promotional offers to our customers;
  • Based on your consent to receive newsletters, if you provided your email address in our "Receive the newsletter" or "Stay in touch" section, for processing cookies or used the contact form.

What personal data is processed? 

Best Mannequins bv undertakes to process only relevant and necessary data for the purposes for which they were collected. The following categories of personal data may be processed: 

  • Personal identification data (name, surname, address, email address, telephone number, country); 
  • Contact details (telephone number, email address); 
  • Electronic identification data (IP address, cookies); 
  • Financial identification data (bank details); 
  • References (passwords). Data is not collected for longer than legally permitted and in no case longer than necessary for the achievement of the purposes listed below.

Purpose of the processing? 

Best Mannequins bv collects your personal data to provide you with a safe, optimal, and personalized user experience. The collection of personal data expands as the user makes more intensive use of the website and the associated services of Best Mannequins bv. Data processing is essential for the operation of the website and the associated services. The processing of personal data is carried out for the following specific purposes: 

  • Authentication and providing the user access to their user profile; 
  • Providing and improving the personalized and general services of Best Mannequins bv; 
  • Customer management, including customer administration, order management, deliveries, billing, and sending newsletters; 
  • Detection of and protection against fraud, errors, and/or criminal behavior; 
  • Marketing purposes such as sending the Best Mannequins newsletter. During a visit to the website, some data is collected for statistical purposes. Such data is strictly necessary to optimize the use of our websites. By visiting the website, the user agrees to this data collection for statistical purposes as described above.

We also use cookies! 

During a visit to the website, 'cookies' may be placed on the hard drive of your computer, solely for the purpose of better tailoring the website to the needs of the returning visitor. Cookies help us optimize your visit to the website, remember technical choices (for example, language choice, a newsletter, and more), and show you more relevant services and offers.

For a better understanding of how we use cookies to process your personal data, we invite you to consult our Cookie Policy.

If you wish to consult the website and/or webshop, it is recommended that you have cookies enabled. If you prefer not to, you are of course free to disable cookies through your browser settings. How to disable cookies is explained in our Cookie Statement.

User Rights 

7.1 Guarantee of lawful and secure processing of your personal data 

Your personal data is always processed for legitimate purposes, as outlined in Article 5. They are collected and processed in an appropriate, relevant, and proportionate manner and are not kept for longer than necessary to achieve the stated purposes.

7.2 Right of access 

If you can prove your identity, you have the right to obtain information about the processing of your data. You have the right to access the purposes of the processing, the categories of personal data, the categories of recipients to whom the data is sent, the criteria determining the data retention period, and the rights you can exercise regarding your data.

7.3 Right to rectification 

Inaccurate or incomplete information can be corrected. It is primarily the responsibility of the User to make the necessary adjustments to their 'User Profile'. You can also contact us with a request for modification via email to [email protected].

7.4 Right to erasure of your personal data 

You also have the right to have your personal data erased, in the following cases: 

  • Your personal data is no longer necessary for the purposes for which it was collected; 
  • You withdraw your consent to the processing of your data, and there is no other legal basis for processing your data; 
  • You have lawfully objected to the processing of your personal data; 
  • Your data is being processed unlawfully; 
  • Your data needs to be erased based on a legal obligation. Data deletion is primarily related to visibility; it is possible that deleted data will be temporarily stored.

7.5 Right to restriction of processing 

In some cases, you have the right to request restriction of the processing of your personal data. This is certainly true in case of a dispute regarding the accuracy of data, if the data is necessary for legal proceedings, or during the time necessary for Best Mannequins bv to determine whether you can validly exercise your right to erasure.

7.6 Objection to processing 

You have the right to object at any time to the processing of your personal data for direct marketing purposes, profiling purposes, or purposes arising from the legitimate interests of the data controller. Best Mannequins will cease processing your personal data unless it can demonstrate compelling legitimate grounds for the processing that override your right to object.

7.7 Right to data portability

You have the right to receive the personal data provided to Best Mannequins bv in a structured, commonly used, and machine-readable format. Additionally, you have the right to transmit this personal data to another controller where the processing of your personal data is based solely on your consent.

7.8 Right to withdraw consent 

You have the right to withdraw your consent at any time, for example, when given for direct marketing purposes.

  1. Exercising Rights: ​if you wish to exercise your rights as a user, you must send a written request and proof of identity by registered letter to Best Mannequins bv, Splenterbeekstraat 2, 8710 ​Wielsbeke, or by email to [email protected]. We will respond as soon as possible, no later than one (1) month after receiving your request.
  2. Possibility of filing a complaint: if you do not agree with the proc ssing of your personal data by Best Mannequins bv, you have the right to lodge a complaint with the competent supervisory authority. In Belgium, this can be done by contacting the Data Protection Authority (hereinafter GBA) via  https://www.gegevensbeschermingsautoriteit.be  or at their address: Drukpersstraat 35, 1000 Brussels. Telephone contact is possible at +32 02 274 48 00 or by email: [email protected].

Cookie policy

Cookies

Cookies are small data or text files placed on your local computer by websites and applications. Such cookies can have various purposes: there are essential or strictly necessary cookies and non-essential cookies (functional, analytical, and targeting cookies).

The Belgian Law on Electronic Communications of June 13, 2005, contains provisions regarding cookies and their use on websites. This law is an implementation of the European e-Privacy Directive, which means that cookie legislation may be implemented differently in other European member states. Best Mannequins primarily targets the Belgian market and thus adheres to Belgian cookie legislation.

Purpose and benefit of cookies

Best Mannequins aims to inform every visitor to the website as clearly as possible about their rights under Belgian cookie legislation and about which cookies Best Mannequins uses. By using the website, the visitor agrees to the use of cookies. Cookies help Best Mannequins optimize your visit to the website, remember technical choices (such as a language choice, a newsletter, etc.), and show you more relevant services and offers.

If you wish to consult the Best Mannequins website, it is advisable that the technical settings for cookies are enabled. Without enabled cookies, Best Mannequins cannot guarantee a smooth visit to the website. If you prefer not to have cookies, you are free to disable them as a visitor.

We use cookies to improve your visit to our website. The cookies we use are safe. The information we collect using cookies helps us identify any errors or show you specific services that we believe may be of interest to you.

Types of cookies used by Best Mannequins

We distinguish between first-party cookies and third-party cookies. Our website places cookies on its own initiative but also has third parties that can place cookies through integrations. More specifically:

  • First-party Cookies: These are cookies placed at our initiative. Only we have access to the information contained in the cookie.
  • Third-party Cookies: These are cookies placed by a third party, not by ourselves. In this case, the third party placing the cookie has access to the data contained in that cookie.

A further distinction can be made based on the specific purpose of the cookie (see below). For each of these categories, we will always ask for your consent beforehand unless these cookies are essential (to provide you with a service you explicitly requested or for the proper technical functioning of a website).

First-party cookies

  • Essential Cookies: 
    • Essential cookies are necessary to ensure the proper functioning of the website, such as for security and accessibility. Under applicable legislation and due to technical ​necessity, only an information obligation applies, and we are not required to ask for your consent for the use of such cookies. These cookies are placed as soon as you visit the ​website.
  • Functional Cookies: 
    • These cookies ensure your optimal use of our website by personalizing certain functionalities. This includes remembering choices, preferred language, or your location. You cannot refuse these cookies if you wish to browse our website, but they are only placed after a choice has been made regarding the placement of cookies.
  • Analytical Cookies: 
    • These cookies track your use of our website and enable us to further improve your experience. Thanks to these cookies, we know which pages are the most and least popular and can see how visitors move around the website. You can refuse these cookies, so the cookies listed below are only placed if you accept the analytical cookies (by giving your consent).
  • Marketing Cookies: 
    • These cookies enable (personalized) marketing activities, including retargeting (showing ads) on our own and other platforms. You can refuse these cookies, so the cookies listed below are only placed if you accept the analytical cookies (by giving your consent).

Third-party cookies

Our website uses social media plug-ins, which may result in third-party cookies being placed. These cookies are not placed by us but by the third party connected to our website through links.

These websites or social media platforms may also process cookies for their own purposes. These cookies are used to connect to these platforms and websites and remember user data if they have logged in to a social media account from a website. We therefore recommend that you read the privacy policy of these websites before using them, as we find it important to refer you to their cookie policies:

Domain name: www.BestMannequins.be

Cookie name

Domain

Type of Cookie

Retention Period

1P_JAR

google.be/google.com

Targeting cookies

1 month

CONSENT

google.be/google.com

Functional cookies

20 years

CuserID

bestmannequins.be

Functional cookies

1 year

MUID

bing.com

Targeting cookies

1 year

MUIDB

bing.com

Targeting cookies

1 year

NID

google.be/google.com

Functional cookies

6 months

PHPSESSID

tracking.lengow.com

Strictly necessary cookies

1 year

TS01C34874(_28)

bestmannequins.be

Strictly necessary cookies

1 year

dc_gtm_UA*

bestmannequins.be

Analytical cookies

1 day

_ga*

bestmannequins.be

Analytical cookies

1 day

_gid

bestmannequins.be

Analytical cookies

1 day

_hjlncludedInSample

bestmannequins.be

Tracking cookies

Session

_uetsid

bestmannequins.be

Targeting cookies

1 day

adaptive_image

bestmannequins.be

Functional cookies

1 year

ais

bestmannequins.be

Functional cookies

1 year

fr

facebook.com

Tracking cookies

3 months

frontend(_cid)

bestmannequins.be

Functional cookies

2 days

has_js

bestmannequins.be

Strictly necessary cookies

Session

CACHED_FRONT_FORM_KEY

bestmannequins.be

Functional cookies

Session

CATEGORY_INFO

bestmannequins.be

Functional cookies

Session

IDE

Doubleclick.net

Targeting

1 year

gat

bestmannequins.be

Analytical cookies

1 day

gid

bestmannequins.be

Analytical cookies

2 days

frontend

Facebook.com

Tracking cookies

3 months

Please refer to our Privacy Statement for more information regarding the processing of personal data by Best Mannequins.

Cookie management

Make sure cookies are enabled in your browser. To enable cookies, the following actions must be performed:

In the browser - Microsoft Internet Explorer

  • In Internet Explorer, click on 'Internet Options' in the 'Tools' menu.
  • In the 'Privacy' tab, move the settings slider to 'Low' or 'Accept all cookies' (the setting above 'Medium' disables cookies).
  • Click 'OK'.

In the browser - Mozilla Firefox

  • Click on 'Firefox' in the top left corner of your browser and then click on 'Options'.
  • In the 'Privacy' tab, make sure the 'Tell websites I do not want to be tracked' option is not checked.
  • Click 'OK'.

In the browser - Google Chrome

  • Click on the three dots next to the browser bar at the top of your browser window and choose 'Settings'.
  • Look for the 'Privacy and security' section and click on 'Content settings'.
  • Click on the 'Cookies' option.
  • Now select 'Allow sites to save and read cookie data'.

In the browser - Safari

  • Choose 'Preferences' from the task menu. (The task menu is located in the top right corner of the Safari window and looks like a gear, or click 'Safari' in the extended task menu.)
  • Click on the Privacy tab. Look for the section called 'Cookies and other website data'
  • Indicate that you accept cookies.

If you wish to consult the Best Mannequins website, it is advisable that you have cookies enabled. However, if you prefer not to, you are free to disable cookies through your browser settings. For this, please refer to the help function of your internet browser.

Rights of visitors

Since cookies may involve the processing of personal data, you have the right to lawful and secure processing of your personal data as a data subject. As a data subject, you can exercise the following rights:

  • Right to Object: If there are serious and justified reasons, you can object to the processing of personal data.
  • Right of Access: Every data subject who proves their identity has the right to access information regarding the existence or non-existence of processing of their personal data, as well as the purposes of such processing, the categories of data involved, and the categories of recipients to whom the data are disclosed.
  • Right to Rectification: Inaccurate or incomplete personal data can be corrected or even erased at the request of the data subject.

The exercise of these rights is done in accordance with the modalities as specified in our Privacy Statement. More information about the rights of visitors can also be found in the Privacy Statement. If you have any questions or comments regarding cookies after reading this Cookie Statement, you can always contact us at [email protected].